My Account | Contact Us   888.537.8135  

MicroStrategy Education

End User Training: Self Service Program Features and Benefits

MicroStrategy’s Self Service solution (formerly MicroStrategy Web Essentials Kit) includes Train-the-trainer, a scalable approach to ongoing course instruction targeted at customers who have in-house experts on MicroStrategy and instructional techniques. A Train-the-trainer program enables you to be self-sufficient in training your own users on an as-needed basis. The program ensures that the quality and integrity of instruction remains high as MicroStrategy certifies your trainers for ongoing course delivery.

Once you have certified trainers in-house, MicroStrategy licenses the courseware that has been modified to include your data and reports. You retain this documentation in electronic form for ongoing modifications, maintenance, and course delivery. Through this Self Service approach, MicroStrategy provides you with the utmost flexibility for training as your user base grows over time.

Web Analyst Users should obtain a Silver Education Package:

Offering

# of LUs

Course Customization: creating customized agenda, customized text, screen shots business examples, and exercises based on a training database for one-day instructor-led course. Also includes a content review by a Customer representative and one day of revisions. Estimated effort — six days. 24
Course Delivery: teaching one-day pilot customized course onsite for up to 15 students. Includes printing and shipping of course materials. 10
Train-the-trainer Program: one-day Train-the-trainer course for up to eight Customer instructors. 8
Courseware Licensing: licensing the courseware, which includes electronic versions of the course manual, slides, and any teaching notes; also includes unlimited rights to print and distribute to internal staff only. 8
Total Learning Units Required (Silver Education Package): 50


Web Professional Users should obtain a Gold Education Package:

Offering

# of LUs

Course Customization: creating customized agenda, customized text, screen shots business examples, and exercises based on a training database for two-day instructor-led course. Also includes a content review by a Customer representative and one day of revisions. Estimated effort — 12 days. 48
Course Delivery: teaching two-day pilot customized course onsite for up to 15 students. Includes printing and shipping of course materials. 20
Train-the-trainer Program: two-day Train-the-trainer course for up to eight Customer instructors. 16
Courseware Licensing: licensing the courseware, which includes electronic versions of the course manual, slides, and any teaching notes; also includes unlimited rights to print and distribute to internal staff only. 16
Total Learning Units Required (Gold Education Package): 100

Contact MicroStrategy Education or your Account Executive for more information.